Privacy policy

Privacy Policy

Effective Date: 01-01-2026

Welcome to Mangwalo Na ("we," "our," or "us"), a Food Multi Restaurant & Food Delivery Application. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services.

1. Information We Collect

Personal Information

When you use Mangwalo Na, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Delivery Address

  • Profile Information

  • Payment Information (processed securely through third-party payment providers)

Device Information

We may automatically collect:

  • Device Type

  • Operating System

  • App Version

  • Device Identifiers

  • IP Address

  • Mobile Network Information

Location Information

With your permission, we may collect your location to:

  • Display nearby restaurants

  • Provide accurate delivery services

  • Improve delivery tracking

2. How We Use Your Information

We use the collected information to:

  • Create and manage your account

  • Process food orders

  • Facilitate deliveries

  • Process payments

  • Provide customer support

  • Send order updates and notifications

  • Improve app performance and user experience

  • Detect and prevent fraudulent activities

  • Comply with legal obligations

3. Sharing of Information

We may share your information with:

Restaurants

To process and prepare your food orders.

Delivery Partners

To deliver your orders accurately and efficiently.

Payment Service Providers

To process payments securely.

Service Providers

Third-party vendors who assist in operating our services.

Legal Authorities

When required by law or to protect our legal rights.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Object to certain processing activities

7. Third-Party Services

Our app may use third-party services such as:

  • Payment gateways

  • Analytics services

  • Push notification providers

  • Mapping and location services

These third parties may collect and process information according to their own privacy policies.

8. Children's Privacy

Mangwalo Na is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the application and become effective upon publication.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Mangwalo Na
Email: admin@mangwalona.com

By using the Mangwalo Na application, you agree to the collection and use of information as described in this Privacy Policy.